1. SUBJECT
The subject of this Sales Contract Preliminary Information Form covers the rights and obligations of the parties regarding the sale and delivery of the product/products, the characteristics and sale price of which are specified below, sold by the SELLER to the ORDER PLACER/BUYER, in accordance with the provisions of Law No. 6502 on the Protection of Consumers - Distance Contracts Regulation (Official Gazette: 27.11.2014/29188). By accepting this preliminary information form, the BUYER acknowledges in advance that if they approve the order subject to the contract, they will be under the obligation to pay the order amount and additional fees such as shipping costs and taxes, if any, and that they have been informed about this matter.
3. BUYER INFORMATION (Hereinafter referred to as BUYER)
Delivery Recipient: {_buyername_} {_buyersurname_}
Delivery Address: {_deliveryaddress_}
Phone: {_buyerphone_}
Email/Username: {_buyeremail_}
4. PRODUCT/PRODUCTS SUBJECT TO CONTRACT INFORMATION
4.1 - The basic characteristics of the goods/products/services (type, quantity, brand/model, color, number) are available on the SELLER's website. You can review the basic characteristics of the product during the campaign period. Valid until the campaign date.
4.2 - Listed and advertised prices on the site are sale prices. Advertised prices and promises are valid until updated and changed. Prices advertised for a limited time are valid until the end of the specified period.
4.3 - The sale price of the goods or services subject to the contract, including all taxes, is shown in the table below.
{_productinformation_}
Shipping Amount: {_shipping_}
Payment Method and Plan: {_paymentmethod_}
{_paymenttable_}
Delivery Address: {_deliveryaddress_}
Invoice Address: {_invoiceaddress_}
Order Date: {_date_}
5. GENERAL PROVISIONS
5.1 - The BUYER accepts, declares, and undertakes that they have read and are informed about the basic characteristics of the product subject to the contract, the sale price, payment method, and preliminary information regarding delivery on the SELLER's website, and that they have given the necessary confirmation in electronic form. The BUYER accepts, declares, and undertakes that by confirming the Preliminary Information in electronic form, they have obtained correctly and completely the address that must be given by the SELLER to the BUYER before the establishment of the distance sales contract, the basic characteristics of the ordered products, the price of the products including taxes, and payment and delivery information.
5.2 - Each product subject to the contract shall be delivered to the BUYER or the person and/or organization at the address indicated by the BUYER within the period specified in the preliminary information section on the website, depending on the distance of the BUYER's place of residence, provided that the legal 30-day period is not exceeded. If the product cannot be delivered to the BUYER within this period, the BUYER's right to terminate the contract is reserved.
5.3 - The SELLER accepts, declares, and undertakes to deliver the product subject to the contract completely, in accordance with the characteristics specified in the order, and with warranty documents and user manuals, if any, free from all defects, in a sound manner in accordance with legal requirements and standards, with the necessary information and documents required by the work, to perform the work in accordance with the principles of accuracy and honesty, to maintain and improve service quality, to show necessary attention and care during the performance of the work, and to act with caution and foresight.
5.4 - The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining their explicit approval before the period of performance obligation arising from the contract expires.
5.5 - The SELLER accepts, declares, and undertakes that if the fulfillment of the product or service subject to the order becomes impossible and they cannot fulfill their obligations subject to the contract, they will notify the consumer in writing within 3 days from the date they learn of this situation, and refund the total amount to the BUYER within 14 days.
5.6 - The BUYER accepts, declares, and undertakes that they will confirm this Preliminary Information Form in electronic form for the delivery of the product subject to the contract, and that if the product price subject to the contract is not paid for any reason and/or is canceled in bank records, the SELLER's obligation to deliver the product subject to the contract will end.
5.7 - The BUYER accepts, declares, and undertakes that if, after the delivery of the product subject to the contract to the BUYER or the person and/or organization at the address indicated by the BUYER, the BUYER's credit card is used unlawfully by unauthorized persons and the product price subject to the contract is not paid to the SELLER by the relevant bank or financial institution, the BUYER will return the product subject to the contract to the SELLER within 3 days, with the shipping cost belonging to the SELLER.
5.8 - The SELLER accepts, declares, and undertakes that if they cannot deliver the product subject to the contract within the period due to force majeure circumstances that develop outside the will of the parties, cannot be foreseen in advance, and prevent and/or delay the parties from fulfilling their obligations, they will notify the BUYER. The BUYER also has the right to request from the SELLER the cancellation of the order, the replacement of the product subject to the contract with an equivalent, if any, and/or the postponement of the delivery period until the obstructive situation is eliminated. If the order is canceled by the BUYER, if the BUYER made the payment in cash, the product amount shall be paid to them in cash and in full within 14 days from the cancellation. If the BUYER made the payment by credit card and cancels, the product amount shall be refunded to the relevant bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the BUYER's account within 2-3 weeks. The BUYER accepts, declares, and undertakes that the average process for the amount refunded by the SELLER to the credit card to be reflected in the BUYER's account by the bank may take 2 to 3 weeks, and that since the reflection of this amount in the BUYER's accounts after its refund to the bank is entirely related to the bank's transaction process, the BUYER cannot hold the SELLER responsible for possible delays.
6. INVOICE INFORMATION
Name/Surname/Title: {_buyername_} {_buyersurname_}
Address: {_deliveryaddress_}
Phone: {_buyerphone_}
Email/Username: {_buyeremail_}
Invoice Delivery: The invoice will be delivered together with the order to the invoice address during order delivery.
7. RIGHT OF WITHDRAWAL
7.1 - The BUYER may exercise the right of withdrawal from the contract by rejecting the goods without assuming any legal and criminal liability and without showing any reason, provided that they notify the SELLER within 14 (fourteen) days from the delivery date of the product to themselves or the person/organization at the address indicated by them, in distance contracts related to the sale of goods. In distance contracts related to service provision, this period starts from the date the contract is signed. The right of withdrawal cannot be used in service contracts where the service has started with the consumer's approval before the right of withdrawal period expires. Expenses arising from the use of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER acknowledges in advance that they have been informed about the right of withdrawal.
7.2 - For the exercise of the right of withdrawal, it is a condition that written notification is made to the SELLER by registered mail with return receipt, fax, or email within the 14 (fourteen) day period and that the product has not been used within the framework of the provisions of "Products for Which the Right of Withdrawal Cannot Be Used" regulated in this contract. In case of exercising this right:
7.2.1 - The invoice of the product delivered to a third party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns with invoices issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued.)
7.2.3 - Products to be returned must be delivered completely and undamaged together with their box, packaging, and standard accessories, if any.
7.2.4 - The SELLER is obliged to refund the total amount and documents that put the BUYER in debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to receive the goods within 20 days.
7.2.5 - If there is a decrease in the value of the goods or return becomes impossible due to a reason arising from the BUYER's fault, the BUYER is obliged to compensate the SELLER's damages in proportion to their fault. However, the BUYER is not responsible for changes and deteriorations that occur due to the proper use of the goods or products within the right of withdrawal period.
7.2.6 - If the campaign limit amount organized by the SELLER falls below due to the use of the right of withdrawal, the discount amount benefited within the scope of the campaign is canceled.
8. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
8.1 - a) Contracts related to goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the seller or provider.
b) Contracts related to goods prepared in accordance with the consumer's requests or personal needs.
c) Contracts related to the delivery of goods that may deteriorate quickly or expire.
ç) Contracts related to the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; those whose return is not appropriate in terms of health and hygiene.
d) Contracts related to goods that mix with other products after delivery and cannot be separated by their nature.
e) Contracts related to books, digital content and computer consumables, data recording and data storage devices presented in material media, if protective elements such as packaging, tape, seal, package have been opened after delivery of the goods.
f) Products that have come into contact with seawater
g) Contracts related to accommodation, goods transportation, car rental, food and beverage supply, and leisure or rest activities that must be performed on a specific date or period.
ğ) Contracts related to services performed instantly in electronic media or intangible goods delivered instantly to the consumer.
h) Contracts related to services whose performance has started with the consumer's approval before the right of withdrawal period expires.
8.2 - The SELLER may apply to the consumer problems arbitration committee or consumer court at the place where the consumer's place of residence is located or where the consumer transaction was made, within the monetary limits specified in the law below, regarding complaints and objections. Information regarding monetary limits is as follows:
Valid as of 28/05/2014:
a) According to Article 68 of Law No. 6502 on the Protection of Consumers, disputes with a value below 2,000.00 (two thousand) TL to district consumer arbitration committees,
b) Disputes with a value below 3,000.00 (three thousand) TL to provincial consumer arbitration committees,
c) In provinces with metropolitan status, applications are made to provincial consumer arbitration committees for disputes with a value between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL.
Note: This Contract is made for commercial purposes.